Frequently Asked Questions

Below you will find the answers to our most commonly asked questions! If you’re still not seeing the answer that you’re looking for, please refer to our contact page.

General

  • See the Burton sign? That’s not it. Hang a left, down the hallway, last door on the right.

  • No, we do not sell lift tickets. Lift tickets must be purchased directly from Brian Head Resort.

  • Yes, all of our shop dogs are very friendly. However, it is always a good idea to extend a closed fist when greeting a new dog. That helps prevent your fingers from being bitten by a dog who is not so friendly!

Equipment Rentals

  • No, we do not offer rental reservations. Our rental shop is walk-in only.

  • No, we only offer full-day rentals at Georg’s Ski Shop.

  • Our packages start at $32 per day, and we offer performance and high performance packages for $39 or $49 per day respectively. Packages rented for multiple days cost $2 less after the first day.

  • No, we never raise our rental prices. We have the lowest rental prices in Brian Head, and we do not increase the rental rates during peak periods.

  • Yes, you can rent ski or snowboard boots by themselves!

  • No, we do not rent goggles or gloves. We have inexpensive goggles and gloves for sale within the retail side of our shop.

  • Yes, we rent jackets and pants. Each item costs $10 per day.
    Pant Sizes: Infant—XXXL.
    Jacket Sizes: Junior (5-6)—XXL.

  • Yes, we rent out equipment for the following day between the hours of 2PM and 4PM. After 4PM, we focus on equipment returns only.

Lodging

  • No! We don’t add on any hidden fees. The only fee we add is a one-time $50 fee if you are bringing a pet into a pet-friendly unit (per pet). We want our pricing to be very transparent — we only charge you the nightly room rate, our cleaning service’s cleaning fee, and tax.

  • Most of our units are NOT pet-friendly, but we do have a few places that you may bring pets into. For more information about our pet policy, go ahead and give us a call.

  • We offer 20% off equipment rentals for all of our lodging guests as long as you’re renting outside of a peak period. We do not offer the rental discount during peak periods. We also provide a 10% discount on retail purchases inside of our shop.

  • Yes, every kitchen is stocked with the common cooking utensils including pots, pans, silverware, spatulas, can openers, etc. Just no groceries!

  • It depends! If your condo is booked back-to-back, then the check-in time is 5PM and the check-out time is 10AM. If there aren’t guests staying before or after you, we can usually accommodate early check-ins and late check-outs at no extra cost.

    To check on the availability of an early check-in or a late check-out, give us a call and provide us with your reservation information and we will give you a more accurate answer.

  • View a copy of our cancellation policy here.

  • The Rental Agreement is a legal form that all guests must sign upon making a lodging reservation. You can view an example of our Rental Agreement here.

Still missing an answer to your question? Visit our contact page to talk to us personally!